August 6th, 2010 by admin
We recently posted the good? news that it is now legal to jailbreak our iPhones (under certain conditions). We also looked briefly at some of the pros and cons of jailbreaking our iPhones, and some excellent posts have since appeared elsewhere on this issue.
One of the reasons that jailbreaking has been made legal is so that iPhone owners can access a wider range of service providers. The recent release of user satisfaction survey results by ChangeWaveResearch, for the Phone4 are particularly (though unintentionally) revealing on this matter. The survey results reveal that iPhone 4 owners are pretty happy with their iPhone 4. BUT that they are less than happy about the performance of their AT&T service provider. Consider the following graph, for example:
Dissatisfaction with AT&T are the top two reasons people gave for being unhappy with their iPhone 4 and make up 3 of the top four complaints. This issue is highlighted even more by the following graph, where it is clear that dropped calls are far more prevalent with AT&T than at other service providers and that the situation has been deteriorating for some time.
However, unless the iPhone is jailboken, iPhone owners are stuck with AT &T.
This must be raising some big questions at Apple. Because the last thing Apple wants is for users to jailbreak their iPhones. Their exclusive deal with AT&T has come back to bite them. Because, clearly, the single biggest reason people have for considering getting their iPhones jailbroken is to get away from AT&T.